William Plasencia is the Principal Communications Consultant for WorksCounsel. Will is a seasoned communications strategist who helps organizations build trust, strengthen credibility, and communicate clearly when it matters most. With more than 20 years experience across journalism, publishing, public-sector leadership, national research communications, and international business, Will brings a rare ability to translate complex issues into clear, compelling messages for diverse audiences.

He has led media relations, crisis communications, executive messaging, employee communications, public outreach, and stakeholder engagement across high-visibility environments. Known for his calm judgment, collaborative style, and practical approach, Will partners closely with leaders to anticipate risk, shape strategy, and deliver communications that are thoughtful, persuasive, and aligned with organizational goals.

Warm, steady, and highly effective, Will is valued for helping clients navigate sensitive issues, tell their stories with confidence, and build the credibility needed to move people and organizations forward.

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Amy Klose is the Principal Human Resources Consultant for WorksCounsel. Amy is a dynamic, collaborative HR leader who combines global expertise as an employment attorney with in-depth knowledge and experience in technical HR processes. She has consistently achieved notable results aligning HR with business objectives, building and leading high-performance teams and organizations, ensuring compliance, and streamlining processes. 

 

With more than 16 years in the field, across multiple industries and sectors, Amy has built a reputation for improving the effectiveness of the organization and its people by establishing trust in HR and accountability in organizations.

 

Her deep and expansive command of regulations that protect workers against discrimination and harassment makes Amy uniquely astute at anticipating risk, strategizing methods for preventing claims, conducting tailored investigations and applying constructive measures to ensure fairness and mitigate employment liability across organizations.

 

Recognized as an articulate, persuasive communicator with exceptional ability to partner with managers and executives, Amy artfully handles sensitive employee matters by distilling complex information and designing creative, pragmatic and compliant solutions.

 

She is a personable, relatable and decisive leader, having successfully led and developed small to large teams creating a rich and optimal culture, garnering buy-in at all levels to achieve ambitious goals and meet the needs of a diverse group of stakeholders.