HR & Employee Relations

Led by Amy Klose, Principal HR Consultant and Florida Bar-licensed employment attorney, our HR practice draws on nearly two decades of in-house experience across public and private sectors. Amy's legal training and deep operational knowledge inform every engagement – from designing an HR function from scratch to conducting impartial workplace investigations.

Program Establishment

Building HR functions from the ground up – policies, processes, reporting structures, and technology – delivered as turn-key operations ready for your team to run.

Employee Relations

Designing and managing the frameworks that govern how your organization interacts with its people – grievance processes, conflict resolution pathways, and day-to-day employee support.

Employment & Labor Law Advisory

Bringing a Florida Bar-licensed employment attorney's perspective to HR strategy, compliance planning, and risk assessment – ensuring solutions that are both practical and legally sound.

Employee Handbooks, Policies & Complaint Reporting Mechanisms

Drafting, reviewing, and updating the documents that define your workplace – handbooks, policies, and complaint intake systems that employees actually trust and use.

Workplace Investigations

Thorough, impartial investigations into complaints of discrimination, harassment, and misconduct. As an independent third party, we bring the credibility and objectivity that internal HR teams often cannot.

'Manager 101' Training

Equipping new and experienced managers with foundational skills – effective feedback, documentation, performance conversations, and legal awareness.

Workforce Training

Anti-discrimination, anti-harassment, and workplace bullying training tailored to your organization's culture, industry, and risk profile.

Retaliation Prevention

Designing protocols and training that protect employees who raise concerns – and protect the organization from one of the fastest-growing areas of employment liability.

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Alternative Workplace Dispute Resolution

Structured approaches to resolving workplace conflicts outside formal legal proceedings – mediation, facilitated dialogue, and early intervention strategies.

Terminations & Reductions-in-Force

Guiding organizations through individual terminations and large-scale workforce reductions with legal awareness, operational planning, and dignity.

ADA Interactive Processes & Leave Administration

Managing the legally required interactive process for disability accommodations and leave administration – areas where missteps create significant liability.

Designing & Administering Disciplinary Processes

Building progressive discipline frameworks that are fair, consistent, well-documented, and legally defensible.

Performance Management

Designing review systems, goal-setting frameworks, and improvement plans that drive accountability while supporting employee development.

Smart Practices for Remote & Hybrid Workforces

Policies, communication cadences, and management practices for organizations navigating distributed work – from fully remote teams to hybrid models.

Designing Recruiting & Compensation Frameworks

Structured, equitable approaches to hiring and pay – job architecture, compensation benchmarking, offer processes, and pay equity analysis.

Change Management Facilitation

Guiding organizations through transitions – restructurings, leadership changes, policy shifts, and cultural transformations – with structured planning, stakeholder alignment, and clear communication at every stage.

Mobility & Immigration Programming

Supporting organizations with employee relocation, international mobility, and immigration compliance for a global workforce.

Contingent Workforce Compliance & Consulting

Navigating the legal and operational complexities of contractors, temporary workers, and gig-based staffing – classification, compliance, and integration with your permanent workforce.

Classification Change Management

Managing reclassification of employees or positions – exempt/non-exempt determinations and organizational restructuring.

Responding to Administrative Agency Charges

Responding to charges filed with the EEOC and state or local equivalents – position statements, document preparation, and strategic counsel through the process.

HR / Business Tech Stack

Vetting, mapping integrations, and implementing the systems that power your HR and business operations – HRIS, ATS, payroll, benefits administration, and more.

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